Network and Career Oppotunities
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- Category: Network and Career Oppotunities
Who Is FTO?
Fair Trade Outsourcing™ (FTO) is a fast-growing BPO company and fair-trade outsourcing center that provides impact sourcing work for companies worldwide.
Our primary office is in Philadelphia, Pennsylvania with a global network of delivery centers in the Us, Philippines, Mexico, and Ghana.
Our Vision
We seek to reduce global poverty and economic insecurity by creating sustainable middle-class employment, eventually growing a new generation of capital owners from wage earners.
The best BPO Company is adding an Office in the McAllen area!
We are looking for competitive Inbound Sales Representatives and Customer Service Representatives with amazing customer service skills. No cold calling is necessary!
If you are interested in making a positive difference in the lives of others? We are looking for you!
Job Description
We offer a fantastic opportunity in the BPO Industry and always have room for growth. After initial in-person training and the completion of your Texas Insurance License, we have created an appreciable bonus incentive.
Fair Trade Outsourcing is seeking motivated entry level Customer Services Representatives and Inbound Sales Representatives to join our team. The position requires the person to:
- Provide customer service by answering prospective policyholders and/or policyholders telephone inquiries with proper telephone etiquette and giving accurate and timely responses.
- Meet the established call center guidelines for answering calls.
- Work effectively with co-workers, agents, policyholders, or other departments as needed.
- Research and resolve inquiries and communicate the results by telephone and/or written correspondence to the policyholder, agent, or other departments.
- Make computer inquiries and entries relating to customer accounts.
- Maintain records and/or policy files according to established guidelines.
- Regular and predictable attendance in meetings with a defined work schedule.
Desired Skills & Experience
- High School Diploma and/or GED
- Customer Service Skills necessary
- Must have the availability between 7am to 7pm CST
- Flexibility for occasional and/or seasonal overtime
- Excellent oral and written communication skills
- Ability to handle multiple assignments
Contact: Veronica Vasquez
Phone: Â 956-359-4538
Email: